Privacy policy

At Othilia Jewels ApS ("we", "us", "our"), we are committed to protecting your privacy and the confidentiality of your personal data. This Privacy Policy explains how we collect, use, protect, and disclose personal information when you visit our website www.othiliajewels.com, place an order, or otherwise interact with us.

Data Controller

Othilia Jewels ApS
Nørremarksvej 31, 5762 Vester Skerninge, Danmark
Email: am@othiliajewels.com Phone: +45 92454885

CVR: 45442136

We are the data controller for the personal data we collect and process in accordance with applicable law.

What Personal Data Do We Collect?

We may collect and process the following categories of personal data:

Identity information: name, shipping/billing address, phone number, and email address
Payment information: credit/debit card details (processed securely by our payment providers)
Purchase data: order history, product details, shipping preferences
User data: IP address, browser type, device, and behavior on our website (via cookies and analytics)

We collect this information when you:

Make a purchase on our web shop
Contact us via email or web forms
Sign up for our newsletter
Visit our website

Purpose and Legal Basis for Processing

We process your personal data for the following purposes:

Purpose	Legal basis
Processing your order	Art. 6(1)(b) GDPR – performance of a contract
Customer service and communication	Art. 6(1)(b) and (f) – legitimate interest in customer support
Accounting and recordkeeping	Art. 6(1)(c) – compliance with legal obligations
Marketing (e.g., newsletters)	Art. 6(1)(a) – based on your consent
Website improvement and analytics	Art. 6(1)(f) – legitimate interest in optimizing our service

Data Retention

We retain your personal data only as long as necessary to fulfill the purposes it was collected for or to meet legal obligations. Examples:

Invoices and purchase data are stored for up to 5 years in accordance with the Danish Accounting Act
Emails and customer service communication are stored for 6–12 months
Marketing data is deleted upon withdrawal of your consent

Your Rights

Under GDPR, you have the following rights:

Right of access – to know what data we hold about you
Right to rectification – to correct incorrect or outdated information
Right to erasure – to request deletion of data unless we are legally required to retain it Right to restriction – to restrict certain uses of your data
Right to data portability – to request transfer of your data to another provider
Right to object – to object to data processing in certain circumstances, including marketing

To exercise any of these rights, please contact us at: hello@othiliajewels.com

You also have the right to lodge a complaint with the Danish Data Protection Authority:
www.datatilsynet.dk

Sharing of Your Data

We only share your data with third parties where necessary:

Payment providers – to securely process your transactions
Shipping partners – to deliver your order
Legal compliance – if required by law, court order, or regulation
Marketing services – only if you have given prior consent

We use trusted data processors for website hosting, email marketing, analytics, etc., and all such providers comply with GDPR.

Cookies

Our website uses cookies to enhance your browsing experience, analyze traffic, and personalize content and ads. When you visit our website, you are asked to provide consent for our use of cookies.

You can withdraw or modify your consent at any time in your browser settings.
See our full Cookie Policy for more details.

Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, loss, or misuse, including secure hosting, SSL encryption for payment data, and restricted access to systems.

Changes to This Policy

We may update this Privacy Policy as needed. The latest version will always be available on our website, and significant changes will be communicated to you via email or on the website.

Contact Information

If you have questions about our Privacy Policy or how we handle your data, please contact us:

Othilia Jewels ApS
Nørremarksvej 31, 5762 Vester Skerninge, Danmark
Email: am@othiliajewels.com Phone: +45 52518829